Terms & Conditions
Please read the Terms and Conditions carefully before using the www.calmbirth.com.au website. These are the terms and conditions of our agreement which applies to the use of this website and all the information provided in the Calmbirth childbirth education courses.
As a user of our service, by reading the Terms and Conditions you agree and comply with these terms and conditions. These terms and conditions apply to all users, users are defined as casual browsers, visitors, educators and others who access or use the Calmbirth website.
When you use this website or service you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
Please note that these terms and conditions may vary from time to time without notice to you. If you wish to check or verify any term or condition then you accept the responsibility to contact the Calmbirth Head Office on (02) 4871 1806.
The website, content and photography is the intellectual property of Calmbirth Pty Ltd. The service is protected by copyright and trademark laws in Australia and abroad. Our trademark can only be used by registered and licensed Calmbirth educators who own a Calmbirth franchise and who have renewed their franchise agreement. Our trademarks cannot be used in connection with any product or service. You may not in any form or means adapt, reproduce or publish any or part of it without written consent from Calmbirth Pty Ltd.
Our service may provide links to third party web sites or services that are not owned by Calmbirth Pty Ltd. These are provided purely as a matter of convenience and we do not endorse the contents of those websites.
Calmbirth Pty Ltd has no control over and assumes no responsibility for the content, privacy policies and or products and services the third party may be selling. We are not responsible for the availability of these websites, nor will we be liable, directly or indirectly in any way for any loss or damage you may suffer as a result of using those websites for any purpose such as relying on their content, goods or services.
If you decide to access linked third party websites you do so at your own risk and we strongly recommend that you read all the third party websites terms and conditions as well as privacy policies.
Major Credit cards are accepted. Overseas orders cannot be accepted at this stage. Payment for goods must include postage charges. Orders with incorrect payment cannot be processed.
When purchasing any product or service made available through Calmbirth Pty Ltd, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address and your shipping information. By providing us this information we presume that it is true and correct and that you are the owner and or have the right to use any credit card(s) or other payment methods in conjunction with any purchase of goods or services.
By submitting such information, you grant Calmbirth Pty Ltd the right to provide the information to third parties for purposes of facilitating the transaction of purchases.
We will however, notify you if a course is full on registration or a product is sold out and provide other options where possible.
Shipping and Handling – We ship on Tuesdays so please place your orders before then.
For goods purchased, please allow up to three weeks for delivery within Australia, you will be notified if there is an unexpected delay.
Calmbirth Pty Ltd trades under the name of Calmbirth and provides childbirth education courses which are designed to help parents obtain information and prepare themselves for the birth of their child.
Calmbirth Pty Ltd believes the information they provide is accurate and reliable. The information on this website is provided in good faith. Reliance upon any information or material on the website, or advice received from Calmbirth Pty Ltd assume no responsibility for any errors or omissions or for the results obtained from the use of such information, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this website, advice given directly by Calmbirth Pty Ltd in response to inquiries, or any third party website linked to this website.
Readers and users of this website are encouraged to confirm the information contained herein with other sources, and most definitely to seek local relevantly qualified advice if embarking on any actions that may potentially carry liabilities, of personal, organisational or any other type.
Pregnancy, labour and birth are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks for organisations or individuals.
Prior to purchasing any third party products or services described by Calmbirth Pty Ltd in a course or on the website, you are advised to verify pricing, product quality and other information necessary to make an informed purchase.
Neither Calmbirth Pty Ltd nor the proprietors shall have any liability arising from your purchases of third party products or services based upon the information provided on the website or in a course. Although Calmbirth Pty Ltd has attempted to provide accurate information to you; we assume no responsibility for any errors, inaccuracies, omissions, delays or other defects in any of the information, goods or services provided.
All pricing at Calmbirth is in Australian dollars and includes GST. Calmbirth reserves the right to change any price at which we offer goods or services at our discretion and without notice, and to correct any errors in the pricing contained in our catalogue or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.
Cancellation of Booking for a Course
Depending upon the circumstances surrounding the need to cancel or reschedule, it is expected that individuals take the responsibility and accountability to appropriately communicate to Calmbirth Pty Ltd to make alternate arrangements.
Southern Highlands, Sydney Adventist Hospital (SAN), North Shore Private Hospital & the Mater Hospital Classes.The amount of $495 of the $550 payment will be refunded for cancellations for course bookings, which take place at least 4 weeks before the course date. If the booking is cancelled within 4 weeks of the course date, this same amount will be reimbursed if the cancelled place is filled before the due date. Calmbirth Pty Ltd will make all effort to find a replacement couple to fill the cancelled place. The balance withheld covers credit card, bank and administration charges incurred with cancellation and re advertising the couples place in the course. The reimbursed fee will be refunded to the credit card used to secure the booking. Please take every care to attend to the course on the day you are booked in. We respect difficult circumstances and will extend kindness and assistance wherever possible to enable you to attend. We do NOT offer refunds for change of mind.
In the event that 2 weeks prior to a scheduled class date, the number of fully paid couples is not the number required by the SAN or North Shore Private Hospital & Mater Hospitals to conduct the course the course will be cancelled. Calmbirth Pty Ltd will contact the couples booked into the cancelled course and reschedule to a workable date for the couple and Calmbirth Pty Ltd. Priority will be given to rescheduling couples to SAN & North Shore Private Hospital & the Mater Hospital courses. In the event that a SAN & North Shore Private Hospital and Mater Hospital date is unsuitable for the couple, Calmbirth Pty Ltd may, at its sole discretion, arrange facilitation by another Calmbirth educator. If a course cannot be found to the satisfaction of the booked couple, the fee of $550 will be fully refunded.
Calmbirth Pty Ltd endeavour to be reasonable, fair, honest and just in their business dealings. They do expect this to be reciprocated by the attendees of their courses.
Calmbirth Pty Ltd will ensure you have a confirmation email when registering for a course. An email including directions to either the Calmbirth venue in Mittagong, SAN in Wahroonga, North Shore Private Hospital and the Mater Hospital will also be sent 1 week prior to your course date. If confirmation that you have received the email has not been received this will be followed up buy a pone call. It is solely your responsibility to remember your course dates and details and to follow up on any concerns or queries. You are most welcome to telephone or email the Calmbirth Head Office on (02) 4871 1806 or log onto www.calmbirth.com.au
Mel & Stefan
Lloyd & Ellie
Emma & Nick
Accredited Calmbirth Educators
The Calmbirth® organisation has built its reputation over the years by the credibility of its Calmbirth Educators which are ALL trained birth professionals. Calmbirth has been the first to create and consolidate strong partnerships with private and public maternity hospitals in Australia, in successfully incorporating the Calmbirth® program into their antenatal structure.
Calmbirth® has close to 100 registered Calmbirth® educators throughout Australia, New Zealand and France.