Terms & Conditions
Please read the Terms and Conditions carefully before using the www.calmbirth.com.au website. These are the terms and conditions of our agreement which applies to the use of this website and all the information provided in the Calmbirth childbirth education courses.
As a user of our service, by reading the Terms and Conditions you agree and comply with these terms and conditions. These terms and conditions apply to all users, users are defined as casual browsers, visitors, educators and others who access or use the Calmbirth website.
When you use this website or service you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
Please note that these terms and conditions may vary from time to time without notice to you. If you wish to check or verify any term or condition then you accept the responsibility to contact the Calmbirth Head Office on (02) 4871 1806.
The website, content and photography is the intellectual property of Calmbirth Pty Ltd. The service is protected by copyright and trademark laws in Australia and abroad. Our trademark can only be used by registered and licensed Calmbirth educators who own a Calmbirth franchise and who have renewed their franchise agreement. Our trademarks cannot be used in connection with any product or service. You may not in any form or means adapt, reproduce or publish any or part of it without written consent from Calmbirth Pty Ltd.
Our service may provide links to third party web sites or services that are not owned by Calmbirth Pty Ltd. These are provided purely as a matter of convenience and we do not endorse the contents of those websites.
Calmbirth Pty Ltd has no control over and assumes no responsibility for the content, privacy policies and or products and services the third party may be selling. We are not responsible for the availability of these websites, nor will we be liable, directly or indirectly in any way for any loss or damage you may suffer as a result of using those websites for any purpose such as relying on their content, goods or services.
If you decide to access linked third party websites you do so at your own risk and we strongly recommend that you read all the third party websites terms and conditions as well as privacy policies.
Major Credit cards are accepted. Overseas orders cannot be accepted at this stage. Payment for goods must include postage charges. Orders with incorrect payment cannot be processed.
When purchasing any product or service made available through Calmbirth Pty Ltd, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address and your shipping information. By providing us this information we presume that it is true and correct and that you are the owner and or have the right to use any credit card(s) or other payment methods in conjunction with any purchase of goods or services.
By submitting such information, you grant Calmbirth Pty Ltd the right to provide the information to third parties for purposes of facilitating the transaction of purchases.
We will however, notify you if a course is full on registration or a product is sold out and provide other options where possible.
Shipping and Handling – We ship on Tuesdays so please place your orders before then.
For goods purchased, please allow up to three weeks for delivery within Australia, you will be notified if there is an unexpected delay.
Calmbirth Pty Ltd trades under the name of Calmbirth and provides childbirth education courses which are designed to help parents obtain information and prepare themselves for the birth of their child.
Calmbirth Pty Ltd believes the information they provide is accurate and reliable. The information on this website is provided in good faith. Reliance upon any information or material on the website, or advice received from Calmbirth Pty Ltd assume no responsibility for any errors or omissions or for the results obtained from the use of such information, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this website, advice given directly by Calmbirth Pty Ltd in response to inquiries, or any third party website linked to this website.
Readers and users of this website are encouraged to confirm the information contained herein with other sources, and most definitely to seek local relevantly qualified advice if embarking on any actions that may potentially carry liabilities, of personal, organisational or any other type.
Pregnancy, labour and birth are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks for organisations or individuals.
Prior to purchasing any third party products or services described by Calmbirth Pty Ltd in a course or on the website, you are advised to verify pricing, product quality and other information necessary to make an informed purchase.
Neither Calmbirth Pty Ltd nor the proprietors shall have any liability arising from your purchases of third party products or services based upon the information provided on the website or in a course. Although Calmbirth Pty Ltd has attempted to provide accurate information to you; we assume no responsibility for any errors, inaccuracies, omissions, delays or other defects in any of the information, goods or services provided.
All pricing at Calmbirth is currently in Australian dollars and includes GST. Calmbirth reserves the right to change the prices of our goods or services at our discretion and without notice, and to correct any errors in the pricing contained in our catalogue or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.
Rescheduling or Cancellation of a Booking for a Calmbirth Course/event
ALL Calmbirth courses/events for Calmbirth PTY LTD, and its Franchisees, are subject to these Terms & Conditions and Cancelation policy.
Rescheduling of your Calmbirth Course
An administration fee of $25 will be charged for any Calmbirth Course/event booking change. If an alternative date cannot be found, the clients will be subject to the Calmbirth Pty Ltd Cancellation & Refund Policy
If the reason for the change of booking is extenuating, then it will be at the discretion of the Calmbirth Educator as to whether they charge this fee.
It is the responsibility if the client to carefully consider the date they are booking to avoid any additional fees.
Cancellation & Refund policy for Calmbirth Courses/Events
All cancellations will incur an administration fee of $55 and are subject to the following conditions:
- 28 Days or more prior to a Calmbirth Course/Event. The cost of the course or event will be refunded minus the $55 administration fee.
- 14-27 Days prior to a Calmbirth Course/Event. The cost of the course minus the administration fee of $55 will only be refunded if the cancelled booking is replaced with another booking
- 1-13 days prior to a Calmbirth Course/Event. Refunds during this timeframe will only be considered for medical reasons and where Calmbirth Pty Ltd is unable to provide an alternative course prior to the Client’s Estimated Due Date. A medical certificate, and if COVID, proof of a recent positive RAT/PCR test, must be provided by the client to receive a refund.
Refunds are not considered for non-medical cancellations within the 1-13 day timeframe. Calmbirth will make every effort to provide an alternative course.
Please note alternative course options may include a face to face with another Educator or a Zoom course.
Calmbirth Pty Ltd endeavours to be reasonable and fair when considering cancellation requests and expects this to be reciprocated by our Calmbirth Clients.
Erynne & Sam
Mel & Stefan
Lloyd & Ellie
Emma & Nick
Accredited Calmbirth Educators
The Calmbirth® organisation has built its reputation over the years by the credibility of its Calmbirth Educators which are ALL trained birth professionals. Calmbirth has been the first to create and consolidate strong partnerships with private and public maternity hospitals in Australia, in successfully incorporating the Calmbirth® program into their antenatal structure.
Calmbirth® has close to 100 registered Calmbirth® educators throughout Australia, New Zealand and France.